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Safety performance

To monitor our historical safety performance, we use total recordable injury frequency rate (TRIFR) and lost time injury frequency rate (LTIFR), which show injuries per million hours worked by employees and long-term contractors. This year, our TRIFR decreased by 16 per cent from 33.6 to 28.3, with improvements across most divisions. Our LTIFR increased 1.4 per cent this year compared to the same time period last year due to a rise in lost time injuries at Coles, Officeworks and Resources. Reducing our LTIFR is a priority over the coming year.

We were pleased that our workers’ compensation claims decreased by more than 1,000 to 6,294.

Tragically, on 27 March 2017 a Kmart team member in Queensland was involved in a car accident driving to work and died of her injuries. Under the journey provisions in the Queensland Act this accident resulted in a workers compensation claim because it happened during a journey between the team member’s home and work. 

Lost Time Injury Frequency Rate1

2017   7.4
2016   7.32
2015   7.3
2014   7.7
2013   9.0
2Restated due to the maturation of data.

Total Recordable Injury Frequency Rate


total recordable injury frequency rate
2017   28.3
2016   33.62
2015   39.4
2014   42.7
2013   38.7
2Restated due to the maturation of data.