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Bunnings Australia and NZ Safety

Safety remains a key focus and Bunnings strive to ensure everyone goes home safe every day. This was reflected in a 15.3 per cent reduction in the number of injuries recorded and a 16.8 per cent reduction in the total recordable injury frequency rate. Additionally, the lost time injury frequency rate reduced by 6.8 per cent.

A new objective was added to the five key safety objectives in the Bunnings Health and Safety Strategy this financial year. This objective, ‘Make Our Stock Safe’, focuses on the prevention of stock and displays falling from height.

A number of initiatives were run throughout the year to increase safety awareness and address key areas of risk. These included improved merchandising guidelines to prevent falling stock, phase two of the ‘Making the Invisible … VISIBLE’ video (sprain and strain prevention), and a number of 'Protect Your Hands' campaigns. Bunnings also launched the ‘Rita the Ruler’ video which focuses on maintaining the three-metre exclusion zone around an operating forklift, and a new SMS Safety Alert System for all forklift operators to communicate urgent updates around forklift safety.

In addition to these initiatives there has been a strong focus on the care of the Bunnings team. This year Bunnings conducted a physiotherapy trial, reinvigorated its treating practitioner network and commenced a roll out of mental health training for leaders.

Safety performance


total recordable injury frequency rate
2017   18.8
2016   22.61
2015   25.0
2014   29.1
2013   31.9
1Restated due to maturation of data