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Diversity, learning and development, and engagement

Target is committed to the success of its business by creating an inclusive culture that supports its team members and communities, and to employee development, to keep its people thriving and adapting.

Target is committed to creating an environment that respects differences in age, shape, size, race, gender, sexual orientation, ability, appearance and family responsibilities.

This year, the percentage of women in leadership roles increased from 38.5 per cent in 2016 to 42.4 per cent; and employment of Indigenous people increased from 0.87 per cent of our workforce to 1.1 per cent.

Target's journey to create an inclusive culture by representing our diverse communities in our marketing has seen it receive positive feedback from customers and media thanking Target for helping more people with disabilities to feel included. Target's participation in hosting two sensory shopping days for local customers affected by autism or sensory processing disorder was also received well by local communities and media.

Learning and development

The focus for the learning and development programs in 2017 was to target key areas in the business that would most impact in our turnaround success. The following programs consisting of internal and external facilitation were developed to align with Target's strategy to focus on commercial acumen, leadership and strategic thinking:

  • More than 300 store and regional managers attended the launch of an Effective Conversations Workshop, providing insights on how to lead and engage with their teams in a more impactful way.
  • A Target Leaders Program pilot was established to equip new and potential regional managers to make the jump from single site management to multi-site management and strategically lead their teams.
  • In May 2017 a 12-month Merchandise Development Program was launched for existing and new buyers and planners to support the merchandise led turnaround. Sixty three team members are currently participating in the program.


Target continued with its bi-annual roadshows across its national stores, distribution centres, offices and Asia offices. This is a key engagement forum where the leadership team present Target’s progress and priorities and provide an open forum for team members to ask questions and receive clarification and understanding. Each roadshow takes on a different theme, with the last one focussing on its product and marketing strategy. These have been well received, building understanding and confidence to deliver Target’s strategy.