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Fostering an inclusive culture

Kmart remains committed to ensuring our team reflects the communities where we operate.

Kmart’s gender balance in leadership roles increased from 38.7 per cent for females in the 2016 financial year to 41.5 per cent for females in FY17. The increase was a result of enhanced leadership team focus, explicit goals, listening sessions with high potential females in stores, and quarterly reporting of progress across all functions.

Employment of Kmart team members in Australia with Indigenous backgrounds increased from 1.1 per cent in the 2017 financial year to 1.3 per cent in the 2017 financial year. Twelve focus stores were selected and engaged, and employment targets have been set based on the percentage of Indigenous people living in these communities. These stores are following a tailored program that includes cultural awareness training, employment through our partner the Clontarf Foundation, community engagement, and an Acknowledgement of Country plaque displayed at the store to assist with employment and retention of team members with Indigenous backgrounds. These key steps will assist to build an inclusive environment at these stores.

The employment of people with (dis)abilities* remained a key focus for Kmart this year. The business reviewed its recruitment process with the support of disability service provider Mylestones and the Australian Network on Disability, to ensure people with (dis)abilities could participate equitably in the process and felt safe in Kmart stores. This was achieved by providing workplace adjustments and by developing a job dictionary, which is used to match a candidate’s abilities with the inherent requirements of a role in store. This new process, along with team members who approached stores directly, resulted in Kmart employing a total of 70 people with (dis)abilities during the year, exceeding its target of 50. For more information on how Kmart is supporting people with (dis)abilities, please see here. To view a video on Kmart's inclusive advertising, please see here.

*Kmart’s employment program places a strong emphasis on ability not disability.