As at June 2017, we employed around 223,000 people. We have a number of channels which we use to listen to our employees, including periodic divisional employee surveys, discussions with unions, personal contact, our whistle-blower process, our website and via email.
This year, as in previous years, the key messages we have received from employees include discussions around professional development and concerns relating to individual circumstances. Divisions act on the feedback they receive in employee surveys and individual concerns are investigated and addressed. Our whistle-blower process is reported to our Audit and Risk Committee annually.